Outage in Hologram
UK degraded connectivity (O2 2G/3G network sunset)
Resolved MinorIncident Report
Starting October 1st, 2025, O2 UK began decommissioning its 2G and 3G networks across the UK, with full shutdown expected by the end of the year.
As a result, devices using these legacy networks are transitioning to other available carriers.
Some Cat-M/LTE-M devices with 2G fallback that were previously using O2's 2G network are having trouble transitioning to other available carriers.
We're reviewing impacted devices and finding connectivity alternatives for these.
Please reach out to support@hologram.io if you're experiencing connectivity issues in the UK.
Components affected
Hologram Cellular NetworkTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 11/21/2025 02:33PM
This incident has been resolved.
INVESTIGATING
6 months ago - at 11/07/2025 07:16PM
We are continuing to investigate this issue.
INVESTIGATING
6 months ago - at 11/07/2025 07:14PM
We are continuing to investigate this issue.
INVESTIGATING
6 months ago - at 10/23/2025 07:31PM
Starting October 1st, 2025, O2 UK began decommissioning its 2G and 3G networks across the UK, with full shutdown expected by the end of the year.
As a result, devices using these legacy networks are transitioning to other available carriers.
Some Cat-M/LTE-M devices with 2G fallback that were previously using O2's 2G network are having trouble transitioning to other available carriers.
We're reviewing impacted devices and finding connectivity alternatives for these.
Please reach out to support@hologram.io if you're experiencing connectivity issues in the UK.
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