Outage in Hologram
Some new G3 SIM Activations might be unable to establish data sessions
Resolved MinorIncident Report
We’re currently investigating an issue that started around Monday 8th affecting a subset new G3 SIM activations (ICCIDs starting with 89464*), some SIMs might be unable to establish data sessions.
This issue does not impact previously activated G3 SIMs or SIMs on other profiles.
Our engineering team is actively working to identify the root cause and implement a resolution. We’ll provide an update as soon as more information is available.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 12/15/2025 02:17PM
This incident has been resolved.
INVESTIGATING
about 2 months ago - at 12/12/2025 12:59PM
We’re currently investigating an issue that started around Monday 8th affecting a subset new G3 SIM activations (ICCIDs starting with 89464*), some SIMs might be unable to establish data sessions.
This issue does not impact previously activated G3 SIMs or SIMs on other profiles.
Our engineering team is actively working to identify the root cause and implement a resolution. We’ll provide an update as soon as more information is available.
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