Outage in Hologram
G3 Profile (ICCID prefix 89464*) State Change Workflow Disruption
Resolved MajorIncident Report
We are aware of and investigating an issue impacting the ability to change SIM state on G3 profiles. We've engaged our providers and will provide further information as soon as it becomes available
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 07/09/2026 01:31PM
Our internal testing, and partner carriers have confirmed this issue to be resolved, thank you for your patience
INVESTIGATING
11 days ago - at 07/08/2026 07:05PM
We are aware of and investigating an issue impacting the ability to change SIM state on G3 profiles. We've engaged our providers and will provide further information as soon as it becomes available
Latest Hologram outages
Global 3 (8946 Prefix) Roaming Issues on US PoP - 30 days ago
Delayed Usage Reporting G1 Carrier Profiles starting with 8944* - about 1 month ago
New registrations and data sessions service disruption on Global-2 SIMs (8935* Prefix) - about 1 month ago
G2 Data Session Disruption in EU - about 1 month ago
Delayed SIM State Changes on Global-1 Profiles (ICCID prefix 894450) - about 2 months ago
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