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Outage in Hologram

Global-2 eUICC operations

Resolved Major
September 23, 2026 - Started 6 days ago - Lasted about 19 hours
Official incident page

Incident Report

We are currently experiencing a partial outage on our Global-2 profiles when performing some eUICC operations. We are actively working with our upstream partners to get this back to normal as soon as possible. Connectivity remains unaffected on Global-2 profiles. All other profiles remain unaffected along with their eUICC operations.

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Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 09/24/2026 04:05PM

This incident has been resolved.

INVESTIGATING 5 days ago - at 09/24/2026 02:01PM

We are continuing to investigate this issue.

INVESTIGATING 6 days ago - at 09/23/2026 09:33PM

We are currently experiencing a partial outage on our Global-2 profiles when performing some eUICC operations. We are actively working with our upstream partners to get this back to normal as soon as possible.

Connectivity remains unaffected on Global-2 profiles. All other profiles remain unaffected along with their eUICC operations.

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