Outage in Hologram
Global-2 eUICC operations
Resolved MajorIncident Report
We are currently experiencing a partial outage on our Global-2 profiles when performing some eUICC operations. We are actively working with our upstream partners to get this back to normal as soon as possible.
Connectivity remains unaffected on Global-2 profiles. All other profiles remain unaffected along with their eUICC operations.
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 09/24/2026 04:05PM
This incident has been resolved.
INVESTIGATING
5 days ago - at 09/24/2026 02:01PM
We are continuing to investigate this issue.
INVESTIGATING
6 days ago - at 09/23/2026 09:33PM
We are currently experiencing a partial outage on our Global-2 profiles when performing some eUICC operations. We are actively working with our upstream partners to get this back to normal as soon as possible.
Connectivity remains unaffected on Global-2 profiles. All other profiles remain unaffected along with their eUICC operations.
Latest Hologram outages
Connectivity failures for devices on USA-2 (891480*) + Verizon on Global (894450*, 893571*, 894642*) - 26 days ago
Delayed Usage Reports in Dashboard - 29 days ago
Elevated 2G/3G signaling failures on some networks in the Americas on Global-3 (G3) (ICCID Prefix 894642*) - about 1 month ago
Degraded performance for large data transfers in the United States on Global-3 (G3) (ICCID Prefix 894642*) - about 1 month ago
Conductor API Service Disruption - about 1 month ago
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