Outage in Hologram

Global 2 Service Disruption

Resolved Major

November 03, 2026 - Started 5 days ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently investigating a possible service disruption affecting Global 2 SIMs (prefix 89357*) We are working with our partner carriers to understand and resolve the issue, more information will be shared as it becomes available

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Latest Updates ( sorted recent to last )

RESOLVED 4 days ago - at 11/03/2026 09:15PM

Our partners and internal testing confirm that this issue has been resolved, and data session stability has been returned to normal. Thank you for your patience and understanding.

MONITORING 5 days ago - at 11/03/2026 05:46PM

Our partner carrier has informed us that the issue causing the service disruption on Global 2 profiles has been resolved, and recovery procedures are currently underway. Normal traffic should be fully restored shortly, thank you for your patience and understanding.

INVESTIGATING 5 days ago - at 11/03/2026 03:40PM

We are currently investigating a possible service disruption affecting Global 2 SIMs (prefix 89357*)

We are working with our partner carriers to understand and resolve the issue, more information will be shared as it becomes available

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