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This incident has been resolved.
The carrier has implemented a fix and we are now seeing traffic largely recovered.
We have identified the issue and are working to resolve it. Currently we are expecting this to be resolved within an hour.
We're currently investigating an issue where Global 2 SIM profiles (SIM prefix 89357*) experience data sessions dropping and an inability to establish new ones. We're working with our upstream providers to triage and resolve the incident as quickly as possible
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