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Outage in Hologram

Delayed SIM Operations on Global-1 SIMs

Resolved Minor
February 20, 2026 - Started about 2 months ago - Lasted about 3 hours
Official incident page

Incident Report

There is a currently a backlog delaying SIM operations on some of the Global-1 profiles. Backlog is processing and some customers may experience delays. Cellular network and other API services are unaffected.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 02/21/2026 01:13AM

The backlog has been cleared.

INVESTIGATING about 2 months ago - at 02/20/2026 10:17PM

There is a currently a backlog delaying SIM operations on some of the Global-1 profiles. Backlog is processing and some customers may experience delays.

Cellular network and other API services are unaffected.

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