Outage in Hologram
Backlog of usage reporting on Global-1 (ICCID prefix 89445*) profiles
Resolved MinorIncident Report
We are experiencing a backlog of incoming usage messages from our upstream provider on Global-1 profiles. Usage reporting in the Dashboard and API is currently delayed while the backlog is being processed. Usage reporting is not affected on any other profiles.
Connectivity is not affected on any profiles.
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Latest Updates ( sorted recent to last )
RESOLVED
21 days ago - at 03/19/2026 02:03PM
This incident has been resolved.
MONITORING
22 days ago - at 03/18/2026 06:31PM
There is a fix in place. Engineering team is continuing to monitor.
MONITORING
22 days ago - at 03/18/2026 12:02PM
We are experiencing a backlog of incoming usage messages from our upstream provider on Global-1 profiles. Usage reporting in the Dashboard and API is currently delayed while the backlog is being processed. Usage reporting is not affected on any other profiles.
Connectivity is not affected on any profiles.
Latest Hologram outages
Partial Global-2 Outage affecting SIMs with prefix 8935* - 15 days ago
Partial Global-3 (Prefix 8946*) Outage - 15 days ago
Partial Global-2 Outage affecting SIMs with prefix 8935* - 20 days ago
Connectivity issues on USA-2/Verizon profiles (ICCID prefix 89148*) - about 1 month ago
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