Outage in Hologram
Delayed SIM operations on Global-1 profiles (ICCID prefix 89445)
Resolved MinorIncident Report
We are experiencing a delay on SIM card administrative operations (activations, plan changes, state changes) on our Global-1 profiles. Operations done through the Dashboard and API are impacted.
Connectivity remains unaffected. All other profiles remain unaffected.
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 05/19/2026 02:26PM
We are caught up on all delayed operations.
INVESTIGATING
4 days ago - at 05/18/2026 09:13PM
We are experiencing a delay on SIM card administrative operations (activations, plan changes, state changes) on our Global-1 profiles. Operations done through the Dashboard and API are impacted.
Connectivity remains unaffected. All other profiles remain unaffected.
Latest Hologram outages
Delayed reporting on US2 profiles (ICCID prefix 89148) - 25 days ago
API maintenance extended. - about 1 month ago
Partial Global-2 Outage affecting SIMs with prefix 8935* - about 2 months ago
Partial Global-3 (Prefix 8946*) Outage - about 2 months ago
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