Outage in Holvi

Instant payments unavailable

Resolved Minor
September 08, 2025 - Started about 1 month ago - Lasted about 3 hours
Official incident page

Incident Report

Since 6 September, instant payments have not gone through and remain unavailable. All instant payments from this period need to be reinitiated – please use regular SEPA transfers instead. We are working on a fix and will share updates here.
Components affected
Holvi SEPA Payments

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/08/2025 11:46AM

Instant payments issue – resolved
The technical issue has been fixed and services are fully operational. Instant payments sent between 6 September and 8 September ~09:00 CET did not go through and need to be reinitiated. Regular SEPA payments may have been delayed on 8 September morning but have since been processed.

IDENTIFIED about 1 month ago - at 09/08/2025 09:12AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 09/08/2025 09:09AM

Since 6 September, instant payments have not gone through and remain unavailable. All instant payments from this period need to be reinitiated – please use regular SEPA transfers instead. We are working on a fix and will share updates here.

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