Outage in Homerun

Sending emails to candidates currently unavailable on Trial and Free plans

Resolved Minor
March 20, 2024 - Started almost 2 years ago
Official incident page

Incident Report

We're currently investigating an issue related to sending emails to candidates. Therefore, sending emails to candidates is unavailable for users on the Trial plan, and for users on the Free plan until the issue has been resolved.

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 03/21/2024 03:54PM

This incident has been resolved.

IDENTIFIED almost 2 years ago - at 03/20/2024 04:03PM

The issue has been identified and a fix is being implemented.

INVESTIGATING almost 2 years ago - at 03/20/2024 12:50PM

We're currently investigating an issue related to sending emails to candidates. Therefore, sending emails to candidates is unavailable for users on the Trial plan, and for users on the Free plan until the issue has been resolved.

Latest Homerun outages

Homerun HR: degraded performance - 3 months ago
Homerun ATS: degraded performance - 8 months ago
Users and candidates unable to receive emails - 8 months ago
Users unable to subscribe to new plan - over 1 year ago
Billing information and the up-and-down scheduling functionality are currently experiencing operational issues - almost 2 years ago

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