Outage in Homerun

Users unable to subscribe to new plan

Resolved Minor

July 10, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

Due to an issue with our billing software, it's currently not possible to subscribe to a new plan or update your billing details.

Components affected

Homerun App

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 07/10/2024 11:34AM

This incident has been resolved.

INVESTIGATING over 1 year ago - at 07/10/2024 11:03AM

Due to an issue with our billing software, it's currently not possible to subscribe to a new plan or update your billing details.

Latest Homerun outages

Homerun HR: degraded performance - 5 months ago

Homerun ATS: degraded performance - 10 months ago

Users and candidates unable to receive emails - 10 months ago

Sending emails to candidates currently unavailable on Trial and Free plans - almost 2 years ago

Billing information and the up-and-down scheduling functionality are currently experiencing operational issues - about 2 years ago

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