Outage in Honeycomb

Delay in SLO and errors in Trigger notifications

Resolved Minor
July 21, 2025 - Started 3 months ago - Lasted 42 minutes
Official incident page

Incident Report

An error in our production AWS configuration caused a brief interruption that affected Service Maps and caused an delay in delivering SLO notifications, and errors delivering Trigger notifications between 9:54AM UTC-5 and 10:05AM UTC-5. If any longer Triggers (1 day) would have activated within this window, they may not have sent a notification.

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/21/2025 03:59PM

This incident has been resolved.

MONITORING 3 months ago - at 07/21/2025 03:25PM

An error in our production AWS configuration caused a brief interruption that affected Service Maps and caused an delay in delivering SLO notifications, and errors delivering Trigger notifications between 9:54AM UTC-5 and 10:05AM UTC-5. If any longer Triggers (1 day) would have activated within this window, they may not have sent a notification.

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