Honeycomb experienced a 31-hour service disruption affecting activity logs, triggers, and SLOs in the US production environment. Users encountered delays when creating or updating triggers and SLOs, along with activity log unavailability and additional SLO processing delays. The issues were progressively resolved with fixes deployed for triggers and SLOs first, followed by full recovery of all activity log data.
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All activity log data is now live and up to date.
SLO processing has fully recovered.
SLOs experienced a period of additional processing delays. A fix has been deployed and recovery is ongoing.
We have identified an issue with triggers and SLOs and have implemented a fix. Customers should no longer see degraded performance for triggers or SLOs. A fix for the activity log delay has been implemented and is in the process of recovering. Customers may continue to see activity log unavailability while this completes.
We have identified an issue with triggers and SLOs and are actively investigating. Customers may experience delays when creating or updating triggers and SLOs. A fix for the activity log delay has been implemented and is in the process of recovering. Customers may continue to see activity log unavailability while this completes.
We have identified the cause and are working to resolve the issue.
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