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Outage in Honeycomb

Investigating querying issues

Resolved Minor
May 21, 2026 - Started about 20 hours ago - Lasted about 17 hours
Official incident page

Incident Report

Summary AI Generated

Honeycomb experienced an issue where queries with certain GROUP/WHERE clauses spanning data older than 2 hours returned inconsistent results, affecting both US and EU instances for approximately 1.5-2.5 hours. No data was lost and rerunning the affected queries showed the previously missing data. The incident was resolved after 17.4 hours total duration, with the actual impact ending much earlier.

We have identified and are working to resolve an issue that is causing query results to return inconsistent results.

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Latest Updates ( sorted recent to last )
RESOLVED about 3 hours ago - at 05/22/2026 04:42PM

This is an administrative update, marking the incident as Resolved. There has been no further impact since 23:20UTC on May 21 2026.

INVESTIGATING about 19 hours ago - at 05/22/2026 12:49AM

Impact from this issue has concluded.

For a period of time (different between US and EU instances, noted below), queries spanning data older than the most recent 2 hours with certain GROUP / WHERE clauses returned inconsistent results. Data was never lost, and reruns of the same queries will show the previously missing data.

US impact times: 21:50 UTC - 23:20 UTC
EU impact times: 20:50 UTC - 23:20 UTC

INVESTIGATING about 20 hours ago - at 05/21/2026 11:22PM

We have identified and are working to resolve an issue that is causing query results to return inconsistent results.

Latest Honeycomb outages

Activity Log ingest is delayed - about 1 month ago
Activity Log delayed ingest in EU - about 1 month ago

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