Outage in Honeycomb
Canvas not loading
Resolved MinorIncident Report
Summary AI Generated
Honeycomb's Canvas feature failed to load for customers in both the US and EU regions, affecting the app interface. The root cause was identified and a fix was deployed, with normal functionality confirmed during a monitoring period. The incident lasted approximately 40 minutes before being fully resolved.
Canvas is not loading for customers in the US and EU regions and we have identified what we believe to be the cause and are rolling out a fix.
Components affected
Honeycomb ui.honeycomb.io - App InterfaceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 08/21/2026 03:59PM
This incident has been resolved.
MONITORING
7 days ago - at 08/21/2026 03:25PM
We have deployed the fix and are seeing recovery of normal Canvas functionality.
IDENTIFIED
7 days ago - at 08/21/2026 03:21PM
Canvas is not loading for customers in the US and EU regions and we have identified what we believe to be the cause and are rolling out a fix.
Latest Honeycomb outages
US1 cold query outage - 19 days ago
Triggers intermittently failing in EU region - about 1 month ago
honeycomb.io marketing website not working - about 2 months ago
Activity Log delayed in US - 2 months ago
Ingest outage in EU - 2 months ago
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