Outage in Honeycomb
Triggers intermittently failing in EU region
Resolved MinorIncident Report
Summary AI Generated
Honeycomb's EU region experienced intermittent trigger failures that expanded to include querying degradation, lasting approximately 29 hours. The team identified the root cause, applied a temporary fix, but encountered a regression before fully resolving the issue for all customers. Full functionality for both triggers and querying was restored on July 28, 2026.
We are seeing triggers intermittently failing in the EU region. We are actively investigating the cause.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 07/28/2026 06:30PM
The degradation in querying and triggers has been resolved and we're back to full functionality.
MONITORING
2 days ago - at 07/28/2026 06:21PM
We are continuing to monitor for any further issues.
MONITORING
3 days ago - at 07/27/2026 10:51PM
The partial degradation has been resolved for all customers except for those specifically contacted. We are working on mitigation measures so that we can fully restore trigger functionality for everyone.
MONITORING
3 days ago - at 07/27/2026 07:46PM
We are seeing a regression in performance with partial degradation of both triggers and querying. We are working to remediate.
MONITORING
3 days ago - at 07/27/2026 04:01PM
We have identified the source of the issue, applied a temporary fix, and are working on a permanent fix. We continue to monitor the situation.
INVESTIGATING
3 days ago - at 07/27/2026 01:52PM
We are continuing to see issues with triggers and are also noticing issues with querying. We are investigating for the cause of both.
INVESTIGATING
3 days ago - at 07/27/2026 01:13PM
We are seeing triggers intermittently failing in the EU region. We are actively investigating the cause.
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