Between 11:36 and 12:43 UTC, Honeycomb's US1 environment experienced query failures and timeouts affecting reads of older data via the querying UI, while recent data queries and telemetry ingestion remained unaffected. A fix was identified and applied, with full resolution of queries and SLOs confirmed shortly after.
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The fix is in place and we've confirmed resolution. Queries and SLOs are processing normally.
From 11:36UTC to 12:43UTC, queries in US1 that read older data returned errors or timed out. Queries over recent data were un-affected, and no telemetry is being lost.
The issue has been identified, and a fix is in place. We are currently monitoring the situation to confirm resolution.
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