Outage in Hootsuite Inc.
Incomplete data acquisition for Facebook Marketing Campaigns
Resolved MinorIncident Report
Summary AI Generated
Hootsuite experienced incomplete data acquisition for Facebook Marketing Campaigns starting March 1st, affecting the Analytics feature in their web application for nearly 5 days. The issue was caused by a problem on Meta's end and disrupted users' workflows. Meta deployed a fix and Hootsuite confirmed that data ingestion returned to normal operation.
Hi there! We are investigating missing data for Facebook Marketing Campaigns starting March 1st. We have escalated this to Meta and are working closely with them to identify a path to resolution as soon as possible.
We sincerely apologize for the disruption to your workflow.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 03/18/2026 07:29AM
We're pleased to inform you that the issue affecting Facebook Marketing Campaign data acquisition in Analytics has been successfully resolved. Meta has confirmed that a fix has been rolled out on their end, and our development team has verified that data is now being ingested as expected.
Thank you for your patience and understanding throughout this incident.
IDENTIFIED
13 days ago - at 03/13/2026 10:37AM
Hi there! We are investigating missing data for Facebook Marketing Campaigns starting March 1st. We have escalated this to Meta and are working closely with them to identify a path to resolution as soon as possible.
We sincerely apologize for the disruption to your workflow.
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