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Outage in Hootsuite

Error loading X/Twitter Streams

Resolved Minor
June 02, 2026 - Started 11 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Hootsuite experienced a minor service incident where X/Twitter Streams failed to load properly for some users across both web and mobile applications. The issue affected users' ability to access their Twitter feeds within the Hootsuite platform for approximately 1.3 hours. The engineering team identified the root cause and successfully implemented a fix, restoring full functionality to X/Twitter Streams.

Hello, We are aware that some users are currently experiencing an issue where X/Twitter Streams are not loading as expected. Our engineering team has been notified and is actively working to investigate and resolve the issue as quickly as possible. We will continue to provide further updates as they become available. We apologize for the inconvenience this may be causing. Your patience and understanding are highly appreciated.

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Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 06/02/2026 11:29AM

We're pleased to inform you that the issue affecting X/Twitter Streams in Hootsuite has been successfully resolved.
Our engineering team has verified the fix, and users should now be able to load their X/Twitter Streams without encountering errors.

Thank you for your patience throughout this incident!

IDENTIFIED 11 days ago - at 06/02/2026 10:23AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 11 days ago - at 06/02/2026 10:16AM

Hello,

We are aware that some users are currently experiencing an issue where X/Twitter Streams are not loading as expected. Our engineering team has been notified and is actively working to investigate and resolve the issue as quickly as possible. We will continue to provide further updates as they become available.

We apologize for the inconvenience this may be causing. Your patience and understanding are highly appreciated.

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