Outage in Hope College System
Server Hosting System Outage
Minor
July 14, 2026 - Started 23 days ago
Incident Report
For now, the problematic server is behaving as expected, but we are continuing to actively investigate the root cause of why it intermittently acts up.
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Latest Updates ( sorted recent to last )
MONITORING
3 days ago - at 08/03/2026 01:31PM
For now, the problematic server is behaving as expected, but we are continuing to actively investigate the root cause of why it intermittently acts up.
INVESTIGATING
23 days ago - at 07/14/2026 05:16PM
We're looking into reports that several services that run on one of our on-campus servers aren't working as expected. This includes our digital signage software, [signs.hope.edu](https://signs.hope.edu). We'll update here when we know more.
IDENTIFIED
23 days ago - at 07/14/2026 08:02PM
We are continuing to work on a fix for this incident. Specific server VMs that are affected are able to be migrated to other infrastructure as needed. If a service that you rely on continues to experience issues, please reach out and we will prioritize a fix for that service.
MONITORING
17 days ago - at 07/20/2026 07:28PM
Most services have returned to normal and we are continuing to investigate the cause of this issue.
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On campus phones not dialing/receiving externally - 3 months ago
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