Outage in Hope College System
Server Hosting System Outage
Resolved Minor
July 14, 2026 - Started about 1 month ago
- Lasted about 1 month
Incident Report
For now, the problematic server is behaving as expected, but we are continuing to actively investigate the root cause of why it intermittently acts up.
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Latest Updates ( sorted recent to last )
MONITORING
24 days ago - at 08/03/2026 01:31PM
For now, the problematic server is behaving as expected, but we are continuing to actively investigate the root cause of why it intermittently acts up.
IDENTIFIED
24 days ago - at 08/03/2026 01:31PM
We will be performing additional maintenance on the server with issues starting at 2pm today, for 24 hours. We don't anticipate any user-facing outages, but please reach out to the Help Desk if you experience any issues today or tomorrow with services that are hosted on-campus.
INVESTIGATING
about 1 month ago - at 07/14/2026 05:16PM
We're looking into reports that several services that run on one of our on-campus servers aren't working as expected. This includes our digital signage software, [signs.hope.edu](https://signs.hope.edu). We'll update here when we know more.
IDENTIFIED
about 1 month ago - at 07/14/2026 08:02PM
We are continuing to work on a fix for this incident. Specific server VMs that are affected are able to be migrated to other infrastructure as needed. If a service that you rely on continues to experience issues, please reach out and we will prioritize a fix for that service.
MONITORING
about 1 month ago - at 07/20/2026 07:28PM
Most services have returned to normal and we are continuing to investigate the cause of this issue.
Latest Hope College System outages
Banner Outage - 3 days ago
Issues with Calling to/from off-campus - 7 days ago
Server infrastructure Outage - 8 days ago
Issues logging into Banner - 9 days ago
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