Outage in Hostinger

"Username does not exist" and similar account related errors appearance

Resolved Minor
September 02, 2020 - Started over 4 years ago - Lasted over 1 year
Official incident page

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Outage Details

We are aware that some clients started seeing "Username does not exist" error messages while visiting their accounts in hPanel, as well as websites might have troubles loading if such message is seen. Fix is on the way and we sincerely apologize for any inconveniences caused.
Latest Updates ( sorted recent to last )
MONITORING over 4 years ago - at 09/02/2020 05:16PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 4 years ago - at 09/02/2020 02:07PM

We are aware that some clients started seeing "Username does not exist" error messages while visiting their accounts in hPanel, as well as websites might have troubles loading if such message is seen. Fix is on the way and we sincerely apologize for any inconveniences caused.

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