Core Infrastructure Connectivity Issues

This incident has been resolved. We apologize for any inconvenience caused

Services are currently being restored. We are monitoring the results to ensure full recovery and stability. We will update you in the next 1 hour.

A fix has been implemented and we are monitoring the results. We will update you in the next 1 hour.

Mitigation efforts with our service providers remain ongoing. We will share the next update within the next 1 hour, or sooner if we have meaningful progress.

We are still actively trying to mitigate the issues along with our service providers to bring back our services back to normal operations.

We are still actively trying to mitigate the issues along with our service providers to bring back our services back to normal operations.

We are still actively trying to mitigate the issues along with our service providers to bring back our services back to normal operations.

We’ve identified that the issue is being caused by an unexpected large increase in DNS traffic coming through one of our service providers. We’re coordinating with them to fix the problem and bring services back to normal operations.

Widespread service degradation impacting hPanel, Builder, Horizons, email services, websites and hCDN. Root cause under investigation. Mitigation measures in progress.