Outage in Hostinger

Core Service Degraded Performance

Resolved Minor

December 11, 2025 - Started 4 months ago - Lasted about 2 hours
Official incident page

Incident Report

We’re investigating an issue causing delays in email delivery. Some users may also be unable to view emails after logging in. All messages are safely queued and will be delivered once the issue is resolved. We apologize for the inconvenience and appreciate your patience.

Components affected

Hostinger Mail Hostinger hPanel Backend Hostinger hPanel Frontend

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 12/11/2025 05:22AM

This incident has been resolved. We apologize for any inconvenience caused

MONITORING 4 months ago - at 12/11/2025 05:17AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 months ago - at 12/11/2025 05:09AM

We are still actively trying to mitigate the issues along to bring back our services back to normal operations.

IDENTIFIED 4 months ago - at 12/11/2025 04:43AM

We are still actively trying to mitigate the issues along with our service providers to bring back our services back to normal operations.

IDENTIFIED 4 months ago - at 12/11/2025 04:30AM

We’ve identified that the issue is being caused by an unexpected large increase in DNS traffic to our infrastructure.

INVESTIGATING 4 months ago - at 12/11/2025 04:10AM

We are still investigating what cause the degraded performance on our service, increasing the scope to add slow response on our hpanel service.

Sorry for the inconvenience

INVESTIGATING 4 months ago - at 12/11/2025 03:47AM

Update we see the increase in impact not just affecting mail but also affecting our DNS service, we are still investigating the issue, sorry for the inconvenience

INVESTIGATING 4 months ago - at 12/11/2025 03:31AM

We’re investigating an issue causing delays in email delivery. Some users may also be unable to view emails after logging in.
All messages are safely queued and will be delivered once the issue is resolved.
We apologize for the inconvenience and appreciate your patience.

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