Outage in HouseCanary

MLS Outage - RealMLS (fka Northeast Florida MLS)

Resolved Minor
September 05, 2024 - Started about 1 year ago - Lasted 8 days
Official incident page

Incident Report

We are currently experiencing an outage in the Jacksonville, FL MSA related to RealMLS (fka Northeast Florida MLS). Delivery of new listing information and updates specific to this MLS will be delayed until the outage is remediated. In addition, information related to this MLS will be limited within our applications until this has been resolved. We will provide an update once we have identified a resolution timeline.
Components affected
HouseCanary Property Explorer - API HouseCanary Property Explorer - Web Application HouseCanary Acquisition Explorer

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/13/2024 08:29PM

The issue has been resolved. Acquisition Explorer clients that have buyboxes enabled in the impacted MSA can expect increased lead and update volume.

IDENTIFIED about 1 year ago - at 09/05/2024 04:42PM

We are currently experiencing an outage in the Jacksonville, FL MSA related to RealMLS (fka Northeast Florida MLS). Delivery of new listing information and updates specific to this MLS will be delayed until the outage is remediated. In addition, information related to this MLS will be limited within our applications until this has been resolved.

We will provide an update once we have identified a resolution timeline.

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