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Outage in Hoxhunt

500 errors when accessing Data Inspector on Insights portal

Resolved Minor
May 09, 2025 - Started 12 months ago - Lasted about 2 hours
Official incident page

Incident Report

There is an issue with the Data Inspector on the Insights portal. An error 500 will occur for some organizations. We have released a fix and the issue should be resolved within an hour.

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Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 05/09/2025 10:02AM

This issue is now resolved.

MONITORING 12 months ago - at 05/09/2025 09:52AM

We are still monitoring this issue. Some organization may still experience 500 errors when accessing the Data Inspector in the Insights portal. The issue should be resolved later today. We will provide an update when the issue is resolved.

MONITORING 12 months ago - at 05/09/2025 08:18AM

There is an issue with the Data Inspector on the Insights portal. An error 500 will occur for some organizations. We have released a fix and the issue should be resolved within an hour.

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