Outage in Hoxhunt

Using Set properties on multiple users in the User Management fails

Resolved Minor
May 27, 2025 - Started 4 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We have identified an issue with setting properties for multiple users using the "Set properties" option in the User Management page on Admin portal. When selecting multiple users and trying to set any properties it will fail with error message "failed to create task group". Our developers are looking into the cause. We will keep you updated on the issue.
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 05/27/2025 08:19AM

This incident has been resolved. Updating user details via the "Set properties" option in User Management now functions again when selecting all (filtered) users.

INVESTIGATING 4 days ago - at 05/27/2025 06:50AM

We have identified an issue with setting properties for multiple users using the "Set properties" option in the User Management page on Admin portal. When selecting multiple users and trying to set any properties it will fail with error message "failed to create task group".
Our developers are looking into the cause. We will keep you updated on the issue.

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