Outage in Hoxhunt
Using Set properties on multiple users in the User Management fails
Resolved MinorIncident Report
We have identified an issue with setting properties for multiple users using the "Set properties" option in the User Management page on Admin portal. When selecting multiple users and trying to set any properties it will fail with error message "failed to create task group".
Our developers are looking into the cause. We will keep you updated on the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 05/27/2025 08:19AM
This incident has been resolved. Updating user details via the "Set properties" option in User Management now functions again when selecting all (filtered) users.
INVESTIGATING
11 months ago - at 05/27/2025 06:50AM
We have identified an issue with setting properties for multiple users using the "Set properties" option in the User Management page on Admin portal. When selecting multiple users and trying to set any properties it will fail with error message "failed to create task group".
Our developers are looking into the cause. We will keep you updated on the issue.
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