Outage in Hoxhunt

User updating via SCIM provisioning may fail with a "Service is Unavailable" error

Resolved Major
September 25, 2025 - Started 21 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are investigating an issue with the automatic user provisioning via SCIM. User updating via SCIM may fail with a "Service is Unavailable" or "503 Service Temporarily Unavailable". We are determining the cause and will post updates when identified.
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Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 09/25/2025 09:18AM

The SCIM service is now again fully operational. Please contact support@hoxhunt.com if you still have issues with SCIM provisioning (after trying a full restart of the provisioning). Apologies for any inconvenience caused.

MONITORING 21 days ago - at 09/25/2025 08:23AM

Our developers have identified the issue and have released an immediate fix. We are monitoring the situation.
Missing user changes during this incident should be retried by your SCIM provider. If not, you may need to manually restart the provisioning. In case of any questions regarding this, please contact support@hoxhunt.com

INVESTIGATING 21 days ago - at 09/25/2025 06:17AM

We are investigating an issue with the automatic user provisioning via SCIM. User updating via SCIM may fail with a "Service is Unavailable" or "503 Service Temporarily Unavailable". We are determining the cause and will post updates when identified.

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