Outage in Hoxhunt

Users unable to earn third star from Hoxhunt simulations

Resolved Minor

October 16, 2025 - Started 7 months ago - Lasted about 1 hour
Official incident page

Incident Report

Users are currently unable to receive the third star when reporting a Hoxhunt simulation. Additionally, navigating to additional training via the dashboard does not grant the third star as expected. Our team is actively investigating the root cause and working toward a resolution.

Components affected

Hoxhunt

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Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 10/16/2025 11:36AM

This issue is now resolved. Users can obtain any missing stars by going to their dashboard at https://game.hoxhunt.com/ and clicking on the simulation emails with the missing third stars in the Activities section. This will open the micro-training and provide them the third star if the training is completed successfully.

Apologies for the inconvenience caused!

IDENTIFIED 7 months ago - at 10/16/2025 10:50AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 7 months ago - at 10/16/2025 10:20AM

Users are currently unable to receive the third star when reporting a Hoxhunt simulation. Additionally, navigating to additional training via the dashboard does not grant the third star as expected.
Our team is actively investigating the root cause and working toward a resolution.

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