Outage in Hoxhunt

Number of Security Awareness Training videos and images not loading

Resolved Minor
December 22, 2025 - Started 23 days ago - Lasted 41 minutes
Official incident page

Incident Report

We have identified an issue with a small number of videos in our Security Awareness Training modules not loading. Including, but not limited to the following topics: - Creating strong passwords - Smishing (SMS + phishing) - Audio deepfakes - Multi-factor Authentication Additionally part of our modules are also missing images. Our developers are determining the cause and they will implement a fix as soon as possible.
Components affected
Hoxhunt

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Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 12/22/2025 01:37PM

This issue is now resolved and all missing images and videos are now restored. Apologies for the inconvenience caused.

INVESTIGATING 23 days ago - at 12/22/2025 01:05PM

We are continuing to investigate this issue.

INVESTIGATING 23 days ago - at 12/22/2025 12:59PM

We have identified an issue with a small number of videos in our Security Awareness Training modules not loading.
Including, but not limited to the following topics:

- Creating strong passwords
- Smishing (SMS + phishing)
- Audio deepfakes
- Multi-factor Authentication

Additionally part of our modules are also missing images.

Our developers are determining the cause and they will implement a fix as soon as possible.

Latest Hoxhunt outages

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Quizzes cannot be answered in a small number of training packages (SAT) - 2 days ago
Delivery issues in mail sending - 9 days ago
Background task issues affecting multiple Hoxhunt components - 12 days ago
Quizzes cannot be answered in a small number of training packages (SAT) - 15 days ago

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