Outage in Hoxhunt

Temporary Delay in Insights and Cloud Export Updates

Resolved Minor

February 02, 2026 - Started 3 months ago - Lasted about 24 hours
Official incident page

Incident Report

We are currently experiencing delays in data availability for both the Insights platform and Cloud Export. The issue occurred over the weekend (31.1–1.2), and as a result: - No Cloud Export data has been sent since 30.1.2025. - Insights CxO reports were last updated on 30.1.2025. Our Data Engineering team is currently reprocessing the data. Once these jobs finish, all data flows will return to normal. Please note that Insights CxO reports will take the longest to recover and will remain out of date for today.

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 02/03/2026 08:18AM

This incident has been resolved.

MONITORING 3 months ago - at 02/02/2026 08:25AM

We are currently experiencing delays in data availability for both the Insights platform and Cloud Export. The issue occurred over the weekend (31.1–1.2), and as a result:
- No Cloud Export data has been sent since 30.1.2025.
- Insights CxO reports were last updated on 30.1.2025.

Our Data Engineering team is currently reprocessing the data. Once these jobs finish, all data flows will return to normal. Please note that Insights CxO reports will take the longest to recover and will remain out of date for today.

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