Hoxhunt experienced email delivery issues lasting approximately 3.5 hours on June 23, 2026, affecting non-Google environment customers. Impacted flows included incident escalation emails, automated technical testing emails, magic links, email verification, and welcome emails, with some categories not automatically retried. The incident was resolved without impact to user statistics, as failed simulation deliveries were automatically cleared.
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This incident has been resolved.
Hoxhunt is currently facing email delivery issues which our technical teams are working to fix.
Normal adaptive phishing training simulations are delayed as the delivery attempt will be re-tried if the delivery is not successful (in these instances our system automatically deletes the errored delivery attempts and user statistics are not affected.)
Customers in Google environments are not affected by this.
Threat forwarding emails are not affected by this as they are sent in the user's context.
Affected flows:
-Incident escalation emails (delivery will be re-tried automatically but some delay might occur)
-Automated technical testing emails (not re-tried)
-Magic links for signing in (not re-tried)
-Email verification emails (not re-tried)
-Welcome emails for starting the training (not re-tried for self-onboarding flow via game.hoxhunt.com/begin)
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