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Outage in Hoxhunt

Delay in Automation processing in the Sense product

Resolved Minor
June 24, 2026 - Started about 1 month ago - Lasted about 4 hours
Official incident page

Incident Report

Summary AI Generated

Hoxhunt Sense experienced a 4-hour delay in Automation processing due to a database connectivity problem that caused background task processing workers to become saturated. Only the Sense product was affected; no other Hoxhunt products were impacted. The team applied an emergency fix, cleared the backlog of pending tasks, and fully restored normal operation.

We are currently investigating a delay in Automation processing in the Sense product, caused by a congestion in background task processing. Please note that this issue only affects the Sense product and no other products are impacted. Our team is actively working to resolve the issue.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 06/24/2026 11:08AM

Background task processing has been fully restored and the Hoxhunt Sense product is back to normal operation. The issue was caused by a database connectivity problem that resulted in task processing workers becoming saturated. We applied an emergency fix and cleared the backlog of pending tasks. We apologise for any disruption this may have caused.

IDENTIFIED about 1 month ago - at 06/24/2026 09:42AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 06/24/2026 07:13AM

We are currently investigating a delay in Automation processing in the Sense product, caused by a congestion in background task processing.

Please note that this issue only affects the Sense product and no other products are impacted.

Our team is actively working to resolve the issue.

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