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Outage in HP Anyware

Anyware Manager Unplanned Maintenance

Resolved Minor
January 23, 2026 - Started 3 months ago - Lasted about 4 hours
Official incident page

Incident Report

There may be a service disruption while we perform unplanned maintenance on the system. We will endeavor to ensure any disruption is minimal. During this time, customers may experience issues establishing new PCoIP sessions to Remote Workstations. Existing PCoIP sessions will not be impacted. This maintenance may also temporarily affect the collection of agent metrics and the ability to send commands or restart agents via Anyware Monitor. All other services will continue to operate as normal.

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 01/23/2026 08:26PM

This incident has been resolved.

MONITORING 3 months ago - at 01/23/2026 06:54PM

New session establishment has been restored. We are monitoring the situation. Will update within the hour.

IDENTIFIED 3 months ago - at 01/23/2026 06:30PM

We have obtained a fix and will be applying it shortly. All performance degradation remains as previously described.

INVESTIGATING 3 months ago - at 01/23/2026 04:53PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 01/23/2026 04:33PM

There may be a service disruption while we perform unplanned maintenance on the system. We will endeavor to ensure any disruption is minimal. During this time, customers may experience issues establishing new PCoIP sessions to Remote Workstations. Existing PCoIP sessions will not be impacted. This maintenance may also temporarily affect the collection of agent metrics and the ability to send commands or restart agents via Anyware Monitor. All other services will continue to operate as normal.

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