Outage in HP Anyware

HP Anyware Partial Outage Impacting Authenticated Software/Firmware Downloads; Support Site and Unauthenticated Client Downloads Still Available

Resolved Minor

February 03, 2026 - Started 12 days ago - Lasted about 3 hours
Official incident page

Incident Report

Important: The HP Anyware website (https://anyware.hp.com) is experiencing an issue that prevents users from logging in. New software and firmware downloads which require authentication are currently unavailable. Downloads of Anyware Software Clients do not require authentication and are not affected. Documentation and knowledge base are not affected, and our support website (help.anyware.hp.com) is operating normally. If you need urgent access to a download, please create a ticket with our global support team, and they will assist you. We apologize for the inconvenience and will resolve this issue as soon as possible.

Components affected

HP Anyware Downloads

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Latest Updates ( sorted recent to last )

RESOLVED 12 days ago - at 02/03/2026 09:09PM

This incident has been resolved.

INVESTIGATING 12 days ago - at 02/03/2026 06:04PM

We are continuing to investigate this issue.

INVESTIGATING 12 days ago - at 02/03/2026 06:03PM

Important: The HP Anyware website (https://anyware.hp.com) is experiencing an issue that prevents users from logging in. New software and firmware downloads which require authentication are currently unavailable. Downloads of Anyware Software Clients do not require authentication and are not affected. Documentation and knowledge base are not affected, and our support website (help.anyware.hp.com) is operating normally.
If you need urgent access to a download, please create a ticket with our global support team, and they will assist you. We apologize for the inconvenience and will resolve this issue as soon as possible.

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