Outage in HPE Aruba Networking

[USWEST4/US2] - API Gateway Issues

Resolved Minor

November 07, 2025 - Started 3 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing issues with API Gateway service, affecting it's usability. Our team is working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience. Affected features: API Gateway, including token generation. Workarounds: None. If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 11/07/2025 07:53AM

We recently experienced issues with the API Gateway service that affected its usability. Our team has identified the root cause and successfully resolved the issue. We have completed internal validation and confirmed that the system is now fully operational.

We apologize for any inconvenience this may have caused and appreciate your patience.

If you have any questions or concerns, please contact Aruba Technical Support via phone or by submitting a support case online through the Aruba Networking Support Portal (NSP).

INVESTIGATING 3 months ago - at 11/07/2025 07:00AM

We are currently experiencing issues with API Gateway service, affecting it's usability. Our team is working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience.

Affected features: API Gateway, including token generation.

Workarounds: None.

If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).

Latest HPE Aruba Networking outages

[EUCENTRAL3] Degraded Performance: Roaming Issues - about 1 month ago

[China-Prod] : Device Connectivity Issues - 3 months ago

[Central-Prod2] : CX Switch Monitoring Issues - 3 months ago

US-East : Aruba Central Inaccessible - 4 months ago

[EUCENTRAL3] : APIGW Issues - 4 months ago

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