Outage in HPE Aruba Networking
US-West4 : VisualRF Issues
Resolved MinorIncident Report
We are currently experiencing issues with VisualRF service, affecting it's usability. Our team is working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience.
Affected features: VisualRF, including ability to load floor plans.
If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 08/02/2025 04:41PM
We experienced issues with VisualRF Service, affecting it's usability. Our team has identified the root-cause and resolved the issue. We have completed our internal validation and confirmed that our system is fully operational again. We apologize for any inconvenience and appreciate your patience.
If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).
IDENTIFIED
9 months ago - at 08/01/2025 05:38PM
We have identified latency when VisualRF service tries to fetch information from it's data store. We will be taking corrective action outside business hours. We apologize for any inconvenience and appreciate your patience.
Affected features: VisualRF, including ability to load floor plans.
If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).
INVESTIGATING
9 months ago - at 08/01/2025 02:00PM
We are currently experiencing issues with VisualRF service, affecting it's usability. Our team is working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience.
Affected features: VisualRF, including ability to load floor plans.
If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).
Latest HPE Aruba Networking outages
[USWEST4] : WLAN Config Issues - 5 days ago
[Canada] : Gateway Monitoring Issues - 19 days ago
[USWest5] : AP Monitoring Issues - about 1 month ago
[EUCENTRAL3] : Central UI cards are intermittently failing to load - about 2 months ago
[USWest4] : Device Connectivity Issues - 2 months ago
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