Outage in HPE Aruba Networking
[EU/EU2/EU3] : Cloud Guest and Cloud Auth authentication issues
Resolved MajorIncident Report
We are currently experiencing issues with Cloud Guest and Cloud Auth service, affecting it's usability. Our team is working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience.
Affected features: Cloud Guest and Cloud Auth Services
If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).
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Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 05/20/2025 07:29AM
We experienced issues with Cloud Guest and Cloud Auth service, affecting it's usability. Our team has identified the root-cause and resolved the issue. We have completed our internal validation and confirmed that our system is fully operational again. We apologize for any inconvenience and appreciate your patience.
If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).
INVESTIGATING
12 months ago - at 05/20/2025 05:39AM
We are currently experiencing issues with Cloud Guest and Cloud Auth service, affecting it's usability. Our team is working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience.
Affected features: Cloud Guest and Cloud Auth Services
If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).
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