Outage in HTML/CSS to Image API

Issues with Chinese, Japanese, and Korean character rendering

Resolved Minor
March 01, 2019 - Started over 6 years ago - Lasted about 3 years
Official incident page

Need to monitor HTML/CSS to Image API outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including HTML/CSS to Image API, and never miss an outage again.
Start Free Trial

Outage Details

We're aware of an issue with rendering CJK characters for some images. We're working on a fix.
Latest Updates ( sorted recent to last )
RESOLVED over 6 years ago - at 03/01/2019 08:09PM

issue has been resolved. Please contact support@htmlcsstoimage.com if you're seeing any issues.

IDENTIFIED over 6 years ago - at 03/01/2019 07:00PM

We have identified the solution and are currently working on releasing the fix.

IDENTIFIED over 6 years ago - at 03/01/2019 03:08PM

We're aware of an issue with rendering CJK characters for some images. We're working on a fix.

Latest HTML/CSS to Image API outages

Errors with image rendering - 4 months ago
500 errors on image creation - about 1 year ago
API timeout errors - over 1 year ago
Image creation and rendering errors - almost 2 years ago
Blank images - over 2 years ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook