Outage in HubSpot

Outlook Connected Email is unavailable for some customers

Resolved Minor
March 02, 2025 - Started 8 months ago - Lasted about 5 hours
Official incident page

Incident Report

We've identified the issue that's caused Outlook Connected Email to be unavailable since 3:00 PM EST (UTC -05:00) on Mar 1, 2025. We're addressing the cause of this issue and will update this page when we have more information. We will be back with an update within an hour.
Components affected
HubSpot Integrations
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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 03/02/2025 06:22AM

We have reconnected all inboxes.

IDENTIFIED 8 months ago - at 03/02/2025 04:17AM

We continue to work on reconnecting all affected inboxes. We will be back with an update within 3 hours.

IDENTIFIED 8 months ago - at 03/02/2025 03:20AM

We are working on reconnecting all affected inboxes.

In the interim, users with disconnected inboxes can manually reconnect them if they prefer not to wait. We will be back with an update within an hour.

IDENTIFIED 8 months ago - at 03/02/2025 02:23AM

We have identified the issue that caused Outlook Connected Email to be unavailable since 3:00 PM EST (UTC -05:00) on Mar 1, 2025.

We are working to reconnect all affected inboxes.
We will be back with an update within an hour.

IDENTIFIED 8 months ago - at 03/02/2025 01:12AM

We've identified the issue that's caused Outlook Connected Email to be unavailable since 3:00 PM EST (UTC -05:00) on Mar 1, 2025. We're addressing the cause of this issue and will update this page when we have more information. We will be back with an update within an hour.

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