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Outage in HubSpot

Some HubSpot tools may be unavailable for some users

Resolved Minor
October 23, 2026 - Started about 5 hours ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

HubSpot was unavailable for North American users for approximately 2.8 hours (11:28 AM–2:43 PM EDT) due to a Cloudflare network connectivity outage. All major platform components were affected, including the CRM, Marketing, Sales, Service Tools, APIs, and Integrations. The underlying network issue was resolved by 2:43 PM EDT, restoring full access to the platform.

HubSpot is currently unavailable for users in North America due to a Cloudflare outage - https://www.cloudflarestatus.com/incidents/sufgcbe8rrwt We are working with Cloudflare to resolve the issue, and we'll update this page when we have more information. We will be back with an update within 30 minutes.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 hours ago - at 10/23/2026 06:55PM

Between 11:28 AM EDT (UTC -04:00) and 2:43 PM EDT (UTC -04:00), many customers in North America experienced issues accessing HubSpot.com and various tools. This was caused by underlying network connectivity issues. As of 2:43 PM EDT (UTC -04:00), the networking issue has been addressed and the incident has been fully resolved.

HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.

The information on this page reflects our understanding of the incident and impact at the time of the update.

MONITORING about 4 hours ago - at 10/23/2026 04:32PM

We've addressed the issue that caused HubSpot to be unavailable to users in North America since 11:28 AM EDT (UTC -04:00). We're monitoring performance closely to ensure the tools recover properly.

The information on this page reflects our understanding of the incident and impact at the time of the update.

INVESTIGATING about 5 hours ago - at 10/23/2026 04:07PM

HubSpot is currently unavailable for users in North America due to a Cloudflare outage - https://www.cloudflarestatus.com/incidents/sufgcbe8rrwt

We are working with Cloudflare to resolve the issue, and we'll update this page when we have more information. We will be back with an update within 30 minutes.

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