Outage in HubSpot
Some automation and workflow actions are delayed
Resolved MinorIncident Report
Summary AI Generated
HubSpot customers in North America experienced workflow and automation delays for 4.7 hours between 08:57 AM and 3:34 PM EST, affecting CRM, Marketing Tools, and Chat & Automation components. The delays were caused by an issue processing a small subset of actions that created a backlog in the system, with some email workflow actions delayed up to 6 hours. The incident was fully resolved at 3:34 PM EST after HubSpot addressed the processing issue and restored normal system performance.
We've addressed the issue that caused workflow execution delays in North America since 08:57 AM EST. We're monitoring performance closely to ensure the tools recover properly.
The information on this page reflects our understanding of the incident and impact at the time of the update.
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Latest Updates ( sorted recent to last )
RESOLVED
about 5 hours ago - at 04/21/2026 07:37PM
Between 08:57 AM EST and 3:34 PM EST some customers in North America experienced issues with workflow and automation delays. This was caused by an issue processing a small subset of actions causing a backlog in the processing. As of 3:34 PM EST, our systems are working properly and the incident has been fully resolved. We are continuing to monitor for further impact.
HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.
The information on this page reflects our understanding of the incident and impact at the time of the update.
MONITORING
about 6 hours ago - at 04/21/2026 06:33PM
We've addressed the issue that caused workflows and automation to be delayed in North America since 09:22 AM EST. We're monitoring performance closely to ensure the tools recover properly. Some email workflow actions continue to be delayed up to 6 hours.
The information on this page reflects our understanding of the incident and impact at the time of the update.
MONITORING
about 9 hours ago - at 04/21/2026 03:25PM
We've addressed the issue that caused workflow execution delays in North America since 08:57 AM EST. We're monitoring performance closely to ensure the tools recover properly.
The information on this page reflects our understanding of the incident and impact at the time of the update.
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