Outage in HubSpot
HubSpot is experiencing issues publishing Instagram posts
Resolved MinorIncident Report
Summary AI Generated
HubSpot experienced a third-party integration issue that prevented some customers from publishing Instagram posts through their Marketing Tools from April 23-29. The incident lasted 19.2 hours and affected HubSpot's social publishing functionality, requiring users to either retry posting or publish directly on Instagram as a workaround. The issue was fully resolved on April 29 at 6:17 PM after HubSpot mitigated the integration problem.
We estimate that we will restore service in the next several days.
We are mitigating impact from an issue with a third-party integration, and monitoring the situation closely. If you have trouble posting, please retry or post directly on Instagram.
We will be back with an update within 6 hours.
The information on this page reflects our understanding of the incident and impact at the time of the update.
Components affected
HubSpot Marketing ToolsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
21 days ago - at 04/30/2026 03:10PM
Between April 23 and April 29, some customers in experienced issues with publishing Instagram posts. This was caused by an integration issue. As of April 29 6:17 PM, our social publishing tools are working properly and the incident has been fully resolved.
HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.
The information on this page reflects our understanding of the incident and impact at the time of the update.
MONITORING
21 days ago - at 04/30/2026 02:15AM
We have mitigated an issue with publishing of some Instagram posts since April 23. We're monitoring performance closely to make sure the tools recover properly.
The information on this page reflects our understanding of the incident and impact at the time of the update.
IDENTIFIED
21 days ago - at 04/29/2026 08:02PM
We estimate that we will restore service in the next several days.
We are mitigating impact from an issue with a third-party integration, and monitoring the situation closely. If you have trouble posting, please retry or post directly on Instagram.
We will be back with an update within 6 hours.
The information on this page reflects our understanding of the incident and impact at the time of the update.
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