Outage in HubSpot
HubSpot is experiencing issues
Resolved MinorIncident Report
Summary AI Generated
HubSpot's CRM Object Index views were partially unavailable for EU customers for approximately 3.4 hours, from 08:21 AM to 11:30 AM GMT+1 on July 22, 2026, affecting the EU1 hublet. The outage was caused by a server impairment that disrupted access to customer platform tools across Europe. The issue was fully resolved by 11:30 AM GMT+1 after HubSpot addressed the underlying server problem.
Object Index views across the CRM are partially unavailable in portals in the EU1 hublet since 03:21 PM GMT+8 (UTC +08:00). We are investigating the cause and will update this page when we have more information. We will be back with an update within 45 minutes.
The information on this page reflects our understanding of the incident and impact at the time of the update.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 4 hours ago - at 07/22/2026 11:13AM
Between 08:21 AM GMT+1 (UTC +01:00) and 11:30 AM GMT+1 (UTC +01:00), many customers in Europe experienced issues with customer platform tools. This was caused by a server impairment. As of 11:30 AM GMT+1 (UTC +01:00), our customer platform tools are working properly and the incident has been fully resolved.
HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.
The information on this page reflects our understanding of the incident and impact at the time of the update.
MONITORING
about 7 hours ago - at 07/22/2026 08:22AM
We've addressed the issue that prevented customers from using certain tools, affecting all EU customers since 8:21 AM BST on July 22. We're monitoring performance closely to ensure the tools recover properly.
INVESTIGATING
about 7 hours ago - at 07/22/2026 07:47AM
Object Index views across the CRM are partially unavailable in portals in the EU1 hublet since 03:21 PM GMT+8 (UTC +08:00). We are investigating the cause and will update this page when we have more information. We will be back with an update within 45 minutes.
The information on this page reflects our understanding of the incident and impact at the time of the update.
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