Outage in HUIT

HarvardSites Drupal Admin Login Issue

Resolved Major
June 04, 2025 - Started about 1 month ago - Lasted about 2 hours
Official incident page

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Outage Details

Admin logins to some HarvardSites Drupal sites are not working at this time. We are investigating the underlying cause and will provide more information as it becomes available. For assistance, please contact the HUIT Service Desk at 617-495-7777 or email ithelp@harvard.edu
Components affected
HUIT HarvardSites Drupal
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 06/04/2025 10:41PM

Vendor has declared that the infrastructure was rebooted and stack capacity was increased. As of 5:45 PM EST admin logins are functioning.

INVESTIGATING about 1 month ago - at 06/04/2025 09:03PM

Some HarvardSites Drupal sites administrators are unable to login. Our vendor is working to resolve impacted services by rebooting hosting infrastructure. We will continue to monitor and provide updates.

For assistance, please contact the HUIT Service Desk at 617-495-7777 or email ithelp@harvard.edu

INVESTIGATING about 1 month ago - at 06/04/2025 08:26PM

Admin logins to some HarvardSites Drupal sites are not working at this time. We are investigating the underlying cause and will provide more information as it becomes available.

For assistance, please contact the HUIT Service Desk at 617-495-7777 or email ithelp@harvard.edu

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