Outage in HUIT
Kiteworks Degradation
Resolved MinorIncident Report
HUIT is experiencing issues with sending messages via Kiteworks. We are actively working with our vendor and will provide updates when we have them. In the meantime we recommend sending message with Office Message Encryption (OME) via Outlook if necessary.
Components affected
HUIT Secure File TransferTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 05/15/2026 04:25PM
Kiteworks functionality has been restored. If you continue to experience issues, please contact the HUIT Service Desk at 617-495-7777 or ithelp@harvard.edu.
INVESTIGATING
10 days ago - at 05/15/2026 03:58PM
HUIT is experiencing issues with sending messages via Kiteworks. We are actively working with our vendor and will provide updates when we have them. In the meantime we recommend sending message with Office Message Encryption (OME) via Outlook if necessary.
Latest HUIT outages
Regulated Data (ReD) Environment: GPU Partition Issues - 10 days ago
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my.Harvard Unavailable - about 2 months ago
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