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Outage in HUIT

External Email Delays

Resolved Minor
August 14, 2026 - Started 13 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently experiencing potential delays with external email delivery. Messages sent from addresses outside our organization may take longer than usual to arrive. Internal email is not affected. We appreciate your patience while the issue is being investigated.
Components affected
HUIT Office 365 Email & Calendar

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Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 08/14/2026 04:00PM

The external email issue has been resolved, and messages from external addresses should now be received successfully. If you experience any issues receiving email, please contact the HUIT Service Desk at 617-495-7777 or ithelp@harvard.edu.

INVESTIGATING 13 days ago - at 08/14/2026 01:45PM

We are currently experiencing potential delays with external email delivery. Messages sent from addresses outside our organization may take longer than usual to arrive.

Internal email is not affected. We appreciate your patience while the issue is being investigated.

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