Outage in Hummingbot

Orders are not being tracked for Ascendex

Resolved Minor
January 26, 2023 - Started almost 2 years ago - Lasted about 12 hours
Official incident page

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Outage Details

Monitoring indicates some orders are not being tracked for Ascendex. Operations teams are actively investigating and will provide updates as soon as possible. This issue will result in delayed reward calculation. However, once the issue is resolved rewards will be calculated and credited correctly.
Components affected
Hummingbot Ascendex Data Fetcher
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 01/27/2023 04:45AM

The order tracking issue for Ascendex has been resolved. User orders and rewards are now visible in the Miner Web App.

INVESTIGATING almost 2 years ago - at 01/26/2023 04:31PM

Monitoring indicates some orders are not being tracked for Ascendex. Operations teams are actively investigating and will provide updates as soon as possible. This issue will result in delayed reward calculation. However, once the issue is resolved rewards will be calculated and credited correctly.

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