Outage in Hyland

(Status: Resolved) Increased error rates in Sharebase UK

Resolved Major

October 24, 2025 - Started 4 months ago - Lasted about 1 hour
Official incident page

Incident Report

Hyland is aware of increased error rates in Sharebase UK. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 10/24/2025 08:31PM

Hyland has remediated the issue. If you continue to have any issues please contact your first line of Hyland support.

IDENTIFIED 4 months ago - at 10/24/2025 07:58PM

Hyland has identified the cause of the issue affecting ShareBase UK. We are working on implementing a fix and mitigating the impact.
We will continue to provide updates as progress is made. Thank you for your continued patience.

INVESTIGATING 4 months ago - at 10/24/2025 07:08PM

Hyland is aware of increased error rates in Sharebase UK. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.

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