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Outage in Hyland

(Status: Monitoring) Multiple IAD customers are unable to login to OnBase application

Resolved Major
March 22, 2026 - Started about 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

Hyland is aware of increased error rates. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.
Components affected
Hyland Ashburn, USA (IAD)

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/22/2026 02:12PM

Hyland has remediated the issue. If you continue to have any issues please contact your first line of Hyland support.

MONITORING about 2 months ago - at 03/22/2026 01:57PM

Hyland believes the issue is resolved. We are still actively monitoring.

IDENTIFIED about 2 months ago - at 03/22/2026 01:33PM

Hyland has identified the issue and are still working on the remediation with the highest priority. Additional details will be provided as they become available.

INVESTIGATING about 2 months ago - at 03/22/2026 01:06PM

Hyland is aware of increased error rates. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.

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